Worldwide Delivery
We offer worldwide delivery for all our wooden doors. Regardless of your location, we strive to ensure that your order reaches you in a timely manner. You must provide accurate shipping information during the checkout process to avoid any delays. If you have specific delivery requirements, please communicate them to us via email.
Delivery Process
Once your order is confirmed, it will be processed and handed over to our trusted couriers. The delivery will be fulfilled directly to the address you provided. You may receive updates regarding your shipment status through email notifications. It is important to monitor these updates to stay informed about your delivery timeline.
Handover of Goods
The handover of your order may occur in person. You must ensure that someone is available at the delivery address to receive the package. If you are unable to be present, you may designate someone else to accept the delivery on your behalf. Please inform us in advance if you choose to have someone else receive your order.
Delivery Times
Delivery times may vary based on your location and the courier service used. We do not guarantee specific delivery dates, but we aim to provide estimated delivery windows when possible. You must allow for potential delays due to unforeseen circumstances, such as weather conditions or logistical issues. If you have concerns about your delivery time, please reach out to us.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the size of your order. You must review the shipping fees before finalizing your purchase. We do not cover additional charges that may arise from customs or import duties in your country. It is your responsibility to be aware of these potential costs.
Contact Information
If you have any questions regarding shipping, you may contact us at [email protected]. We will respond to your inquiries as soon as possible. Please ensure that you provide clear details about your order and any specific shipping concerns you may have to facilitate a prompt response.
Changes to Shipping Policy
We reserve the right to update our shipping policy at any time. You must review the policy periodically to stay informed about any changes. Continued use of our services after any modifications indicates your acceptance of the updated terms. If you have any questions about the changes, please reach out to us for clarification.